Our Mission

Technology and AI are rewriting industries. Customer expectations are evolving. Opportunities appear and disappear faster than ever. The organisations that will win are those that can stay clear, move fast, and adapt confidently.

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The world is shifting at an extraordinary pace.

For more than 30 years, Catalyst has partnered with organisations do exactly that – bringing clarity, capability and uplifting energy to help you move forward with confidence.

We help you achieve clarity of your purpose and priorities, innovation and intelligent improvement, leadership, culture and capability.

Let's Talk About Your Mission

Clarity of Purpose and Priorities

Setting direction in a noisy, fast-moving world.

Success starts with clarity. We help leaders define a purpose for excellence that people believe in, articulate a bold ambition, and focus on the handful of priorities that will have the greatest impact.
Measuring what matters

We also create simple, transparent ways to understand whether things are improving, so that decision-making becomes faster, easier and more confident.
What to expect from clarifying purpose and priorities:

Everyone understands where you’re going and what truly matters.

Catalyst have given us the tools, the support, and the relationship which actually makes it more fun and you can see the benefit of what’s in it for us. Its been delivered as a very integrated and good experience to be part of.”

Sue Billington, BT Group
Sue Billington Head of Programmes, BT Group

Very knowledgeable, a wealth of experience and put message across in an understandable way. Materials useful for reflecting on and making reference to. Hotel was a really good environment. Definitely wet my appetite for more.”

Simon Parkinson, BUPA

Innovation and Intelligent Improvement

Be brilliant today and ready for tomorrow.

Leaders need to run and reinvent the business at the same time. We help teams remove the friction, delays and complexity that hold them back – improving reliability, flow, and customer experience.
Turning ideas into impact

At the same time, we support leaders in exploring new ways to create and deliver value. Whether that means adopting new technologies, redesigning how work happens, or reimagining the customer journey, we help you test ideas quickly, safely and intelligently.
What to expect from innovation and intelligent improvement:

Strong operational performance today and bold innovation for tomorrow.

How We Work

Curiosity

Asking questions, exploring possibilities, and challenging assumptions.

Clear framing of problems

Defining problems precisely before attempting to solve them.

Visibility

It’s much easier to communicate when we can see what we’re talking about – we use our tools and skills to make the invisible visible.

Evidence-based thinking

Making decisions based on data, observations, and measurable outcomes rather than intuition alone. Using a hypothesis-driven approach to formulate theories or ideas, test and refine them based on results.

Openness to being wrong

Treating failures or unexpected results as learning opportunities, not setbacks.

Critical analysis

Evaluating information with care, identifying biases, and distinguishing correlation from causation.

Iterative learning

Continuously experimenting, observing, and improving processes or solutions.

Reproducibility & consistency

Valuing methods and outcomes that can be reliably reproduced, not just occasional breakthroughs or ways of working that perform only under ideal conditions.

Proportional rigor

Applying the right level of rigor for the situation at hand, not over or under-analysing.

Co-creation

Collaborating with others to combine diverse perspectives and expertise, ensuring solutions are richer, more inclusive, and widely supported.